User-Directed Storage Resource Management
No software tool, regardless of how sophisticated, can anticipate every end user need, adapt to every business circumstance, or prioritize end-user data…in short, it cannot completely satisfy end-user expectations or demands.  The IT administrator’s challenge then, is to reconcile two somewhat contradictory goals: having systems in place to maintain order and assure smooth business operations while providing end users with a needed degree of flexibility and discretion in their day-to-day work.

Read the full interview on Computer Technology Review's website